Microservices Ecosystem

The CRM Product is composed of several specialized microservices that work together to provide a seamless experience.

Core Services

• LLM Orchestration Service: The brain of the system, routing intents and managing agents.
• Message Sender Service: Handles WhatsApp API integration and message delivery.
• Conversation Service: Manages session history and context.

Business Logic Services

• Booking Service: Manages resources, availability, and reservations.
• Order Service: Handles product catalogs, orders, and inventory.
• Billing Service: Manages invoicing, payments, and subscriptions.

Support Services

• Knowledge Service: RAG system for answering general queries.
• Analytics Service: Tracks metrics and generates reports.
• Tenant Service: Manages multi-tenancy configuration and onboarding.